PRICES:
Food prices include VAT of 14% or 24% for other products. Products are sold online at prices currently displayed.
 
PAYMENT METHODS:
  •  Advance payment / bank transfer: You will receive an invoice to your email address within 24 hours. Once we received your payment, we will process your order and deliver it. Advance payment / bank transfer should be performed within 7 days of ordering. If invoice has not been paid within 7 days, the order removed from the system and the goods will not be delivered.
  • Cash: Valid only pick up the goods from our warehouse or door delivery area Turku, Raisio, Kaarina and Lieto
  • Bank Card: Valid only pick up the goods from our warehouse or door delivery area Turku, Raisio, Kaarina and Lieto
 
MINIMAL ORDER 30 Euros.
 
SHIPPING COSTS IN FINLAND:
  • Pick-up from SmartPost: Pick-up your order from SmartPost parcel point next business day, see parcel point and opening hours. You will get the parcel arrival notification by mobile phone text message ( you will not get any paper pick-up notification to your home) and you can conveniently pick up your parcel from SmartPost point/terminal you selected. Follow your parcel progress by shipment tracking. Delivery cost whithin Finland:
    • S : 12 x 36 x 60 cm, max weight 30 kg 5,90€ / parcel 
    • M : 20 x 36 x 60 cm, max weight 30 kg 6,90€ / parcel
    • L : 38 x 36 x 60 cm, max weight 30 kg 7,90€ / parcel
    • XL : 60 x 36 x 60 cm, max weight 30 kg 8,90€ / parcel
  • Postal parcel (Pick-up from postal outlet): Pick-up your order from nearest postal outlet in the next business day, see post office and opening hours. You will get parcel arrival notification by mobile phone text message, If a mobile phone number is not available will be sent by mail. Parcel is available for pick-up after 4:00 p.m. Bring with you your ID card when picking up the parcel. Follow your parcel progress by shipment tracking. Delivery cost whithin Finland 9,49€  / parcel max. weight 30 kg.
  • Parcel to the doorstep: Your order will be deilvered to delivery address you mentioned by 2 p.m. the next business day Mon - Fri without any appoiment. If the delivery attempt fails, arrival notification will be left at your address. Parcels are available for pick-up at the postal outlet during the week of arrival plus two full calendar weeks, after which the item will be returned to us. Follow your parcel progress by shipment tracking. Delivery cost whithin Finland 12,80€ / parcel max weight 35 kg.
  • Home delivery: Your order will be delivered to delivery address you mentioned by 1-2 business days from despatch with an appoiment (will call you to arrange the delivery time).  Parcel is delivered in major cities deliveries can be made until 9 p.m. In other area, deliveries are made by 2 p.m. If the you cannot be reached after two call attempts, a call-back request will be left to your address to arrange the delivery time. Follow your parcel progress by shipment tracking. Delivery cost whithin Finland 15,25€ / parcel max weight 35 kg.
  • Pick up from our warehouse Luolakalliontie 12 A 2, 21420 LIETO  0 €
 SHIPPING COSTS TO ESTONIA:
  •  Pick up from SmartPost:Pick-up your order from SmartPost parcel point next two business day, see parcel point and opening hours. You will get the parcel arrival notification by mobile phone text message ( you will not get any paper pick-up notification to your home) and you can conveniently pick up your parcel from SmartPost point/terminal you selected. Follow your parcel progress by shipment tracking. Delivery cost to Estonia: 
    • S : 12 x 36 x 60 cm, max weight 25 kg 11,00€ / parcel 
    • M : 20 x 36 x 60 cm, max weight 25 kg 13,00€ / parcel 
    • L : 38 x 36 x 60 cm, max weight 25 kg 14,00€ / parcel 
    • XL : 60 x 36 x 60 cm, max weight 25 kg 15,00€ / parcel
We include product list in the package. Please check that you get all your order after you received the package.
We check each product before we deliver and products leave from us in good condition. However, if something is wrong in the transportation, please let us know immediately.
 
DELIVERY TIME:
Estimated of the delivery inside Finland is 1-2 working days. We will inform you if the delivery time is longer then what we mentioned above. You have a right to withdraw your order before we deliver. Indonesianmarket.fi has a right to withdraw your order if the ordered product is out of stock or have access to other difficulties.
 
RETURN AND EXCHANGE POLICY:
Products have a 14 days return and exchange policy. Exchange policy does not apply to discounted products. Products must be unopened/sealed and unused. If you desire to return, please notifiy us by telephone +358 50 911 7854 or e-mail tosale(at)indonesianmarket.fi before you return of the product.
Returning product delivery cost will be charged to you. Return address:
JK Alho Ay
PL 18
20251 Turku
Finland
 
REGISTRATION:
We use data that have been given for the following purposes:
- Customer data will be used only for orders delivery, as well as a newsletter.
- Customer information is not provided to a third party under any circumstances.
- Customer can change or request to remove their information.
- Customer registry is protected by his/her own password and user name.
 
ORDER TERMS:
you must be 18 years of age or legally competent person. You can place an order online, by selecting our products range into the order basket and send by electric letter. You can also order by email, phone, fax and letter or visit our shop.
 
OTHER CONDITIONS:
indonesianmarket.fi not responsible for the prevention of delivery obstructed or delayed beyond the allegations such as war, natural disasters, export and import restrictions, the decision by the authorities, public transport or supply disruptions, labor disputes, and other service providers can block.